![]() ![]() So to me that is a great way to create better-paying jobs, more empowering jobs-jobs that give people more meaning. Our mission is to empower every person and every organization on the planet to achieve more. In some sense, it’s even good for our business. Is that Microsoft’s responsibility, to make sure that people who are displaced can develop these new skills? This doesn’t mean the great software developers won’t remain great software developers but the ability for more people to enter the field will increase. ![]() That will be a massive increase in total developers, because the barriers to being a software developer are going to come down. We have around 100 million professional developers, we think the world probably can get to a billion professional developers. I mean, to give you a concrete example, developers who are using GitHub Copilot are 50-odd percent more productive, staying more in the flow. One of the things that I’m most excited about is how democratizes access to new skills. What responsibility does Microsoft have to address these concerns about job displacement? And what’s it doing in that field? There are some concerns that this would displace jobs. How much time do we spend just coordinating? And so, if we can tilt that balance towards more creativity, I think we will all be better off. If you think about all of us at work, how much time do we spend in expressing ourselves and creating? This is what gives us real joy. It’s not just about productivity, it’s actually taking the drudgery away from work. You put the human in the center, and then create this tool around them so that it empowers them. ![]() But if anything, it’s moving from being autopilot to being a copilot that helps us at our work. What specifically would you say is going to change in the workplace with the adoption of AI?ĪI itself is very much present in our lives. You’ve said that AI is going to unleash a new wave of productivity and remove the drudgery from our daily jobs. This interview has been condensed and edited for clarity. Copilot was initially released to a small group of enterprise customers and Microsoft is now rolling out the system to a larger group of customers. In March, Microsoft launched ‘Copilot,’ an AI tool that it says will free people from the drudgery of work by helping to draft emails and white papers, transcribe and summarize meetings, and teach people how to make sense of data in Excel. Now, Nadella is using those investments to reenergize Microsoft’s traditional Office suite of products like Word, Outlook, and Excel, which are now called Microsoft 365. Microsoft’s share price has risen nearly tenfold since Nadella became CEO, outperforming the S&P 500, which has merely doubled its value over the same time. The company has invested heavily in Azure, its cloud computing platform, and in AI, pouring at least $13 billion in the leading lab OpenAI. See the table below for the type of support you can get depending on your product.Since taking the helm at Microsoft in 2014, at a time when its market dominance with traditional software offerings was waning, Satya Nadella has focused on ensuring the company remains relevant. Office Professional Plus Support for home productsĭepending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.Ĭhat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts. Volume license versions of Office 2019, Office 2016, or Office 2013 Tip: With these Microsoft 365 subscriptions, there are no desktop applications to download and install, but in most cases you can still access and use online versions of Office apps in your web browser. Microsoft 365 subscriptions without fully installed Office applications: Microsoft 365 Business Standard (Nonprofit) Microsoft 365 subscriptions: Desktop version of Office apps are included. Support options are available to admins who can sign in to the Microsoft 365 admin center with their admin account to contact support on behalf of users in their organization. These are usually associated with a work or school account and came from the organization where you work or go to school. If your product is listed below, you have a business product. ![]()
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